


| Zoey, Thank you again for your assistance with Lion. I really appreciate your sharing of information and support..... This was one of the most difficult things I've ever experienced... I loved him so much, Thank you for finding the imprint kit since i really wanted to be able to touch it every now and then. And thank you for the card, very thoughtful. Sincerely, Pam S. Windsor Mill, MD. |
| Zoey, Just a note to say thank you for all that you did for me and my family, in our time of need with the losing of our beloved cat Cagney on Sat 3 March 2007. Thank you for your kindness and compassion. Donna W., Cheryl and Devon M. Baltimore MD |
| To Zoey, Thank you so much you have really helped my family cope. For Bunni from Bunni's Family Woodlawn MD |
| Dear Zoey, I wanted to write this letter to show my gratitude and for you to be able to share my experience with others. Cody, a Rottweiler, was a special fried and companion for nearly 10 years. He became a significant part of our everyday lives, and we adopted him into our family as if he were our own child; no different the we had done with all of our previous dogs. So, as you can understand when the time comes for us to separate from them it is extremely difficult, and we have never been willing to entrust them to anyone. Simply evident by the fact that all of our previous dogs are in caskets buried in concrete vaults placed on our property. Although, to many people this may seem like a very peculiar way to handle our pets, it has always been the securest way for us to handle the loss of our companions. Especially when we feel we live in a society, where value and inconvenience supersedes everything including, heart felt compassion and care for other human beings as well as pets. After intense thought and careful consideration did we choose to handle Cody in a different way than our other dogs. Cody was particularly special, so we felt we wanted to memorialize him in differently. My wife decided to do some research and to dismiss any fears; we may have before the point of making our final decision. But after having conversation with you for the first time, she conveyed to me she felt a true sense of sincerity, and that she was now comfortable with making such a decision. I, on the other hand was not so easily convinced and needed the physical assurance that Cody was going to be returned to us beyond any shadow of a doubt. After all, why was this person any different than anyone else? Besides, I had never experienced anything like this and all the rumors I heard about this procedure were not favorable to hear. But, most important, this would be the first time, I would have to entrust Cody into someone else's care. Unfortunately, The moment did arrive when we had to make our final decision and we had to react. The time seemed like it arrived so fast, I still was not completely satisfied with our decision so the feelings of anxiety and uncertainty began to overwhelm me. My wife assured me that we were doing the right thing and that I had nothing to fear. So, with reluctance, I agreed to bring Cody to you but still with a level of uncertainty. Though our trip took more than an hour it seemed as if we were there in just five minutes it surely was not enough time to clear my head of all the negative thoughts that were racing through my brain. Had we made a rash decision as a result of our emotions be fragile? Did we not have enough time to rethink all of our options? I did not know what to think. For the first time in my life not only was i panic stricken but terrified that our decision was wrong. Not to mention I was now at our facility. It wasn't until you personally greeted us and Cody that I slowly began to realize why my wife felt the comfort and security she felt after the first time she spoke with you. Incredibly in such a small amount of time, you reduced my fear and soothed the pain i was feeling. Your understanding and genuine concern went far beyond my expectations. You were truthful about the entire process and you allowed us to fully witness it for start to finish. I cannot begin to thank you enough for the way you made us feel and what you did for us. All i can say is that you will always hold a special place in our hearts and we shall never forget you and the memory of that day. Sincerely Jim B. Westminster MD P.S. Thank you for the card it was particularly special, since Cody enjoyed opening the mail. |



